Privacy Policy

Last updated: January 1, 2025

Introduction

PortSteady, Inc. ("PortSteady," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our export tax optimization services.

Information We Collect

Business Information

  • Company name and details
  • Export revenue and financial data
  • Tax identification numbers
  • Accounting system integration data

Contact Information

  • Name and title
  • Email address
  • Phone number
  • Business address

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Usage data and analytics

How We Use Your Information

We use your information to:

  • Provide export tax optimization services
  • Calculate and process IC-DISC benefits
  • Generate required IRS documentation
  • Communicate with you about our services
  • Improve our platform and services
  • Comply with legal and regulatory requirements

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers who assist in our operations
  • Tax professionals and CPAs (with your consent)
  • Government authorities when required by law
  • Business partners for service delivery

Data Security

We implement industry-standard security measures to protect your data, including:

  • 256-bit SSL encryption for data transmission
  • Secure cloud storage with encryption at rest
  • Regular security audits and assessments
  • Access controls and authentication measures
  • Employee training on data protection

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Tax-related data is typically retained for seven years in accordance with IRS requirements.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to certain uses of your information
  • Request data portability
  • Withdraw consent where applicable

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and disclose, and the right to opt-out of the sale of personal information (which we do not do).

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can manage cookie preferences through your browser settings.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

PortSteady, Inc.
Email: support@portsteady.com
Address: [Your Business Address]